Shipping and Returns
Shipping
Our paintings are packaged and shipped through 3rd party printing sources. Average transit time is 3-5 business days. We only ship items to confirmed addresses, so please make sure that your order address matches your delivery address. We calculate our shipping charges based on our third-party data. All shipping charges are included in the price of our products. Free shipping is not available for returns.
Orders are shipped on business days only (Monday-Friday). We are not responsible for refunding the cost of shipping due to postal service delays. All the orders will be promptly processed, and most orders can be shipped out in 2-3 days after the payment is confirmed. Orders that are flagged may be asked to verify additional information and we are not responsible for the delay in processing your order.
For USPS shipments, tracking may only be available until the package reaches its final US stop (usually in Chicago) before it is transferred to an overseas flight. However, UPS shipments generally have ongoing tracking even after the package leaves the US.
International shipping usually takes 2-4 weeks, but it may take longer if there are customs delays or incoming bottlenecks due to an emergency. Any import tariffs, duty fees or taxes imposed by the destination country will be the responsibility of the recipient. The recipient may be required to pay custom fees or VAT determined by the destination country. For shipping to Hawaii, Alaska, APOs, and FPOs via the postal service, U.S. rates apply unless there are size or weight restrictions.
Before processing your order, Linda Fulmer Art will contact you to approve any additional charges (excluding custom fees or VAT) or if there are any issues with shipping large prints outside the US.
Damaged Items
If an item is damaged during shipment, contact Linda Fulmer Art within a week of receiving your damaged print so that our 3rd party print company can make the appropriate arrangements to have the damaged items refunded or replaced.
Returns
Our 3rd party Print company takes pride in producing quality prints and frames for our customers. For this reason, you can order confidently knowing they offer a 30 Day 100% Money Back Guarantee for most orders. If contacted within 30 days of the original order date, they will either replace or refund any print or product that is deemed unsatisfactory by the customer; except in the cases of “proof” ordering, or when the print company expresses concern over image quality issues such as poor resolution or potential tonal problems with the image to the customer prior to printing. And if they can’t make it right we want you to still feel that you were at least dealing with a reputable company that puts you, the customer first. To expedite the process please take some photos of the outer packaging, and damaged prints/products.
CANCELLATIONS
We do not accept cancellation requests on items that have been packaged and shipped. We request any cancellation requests must be submitted by email via our contact form within 24 hours after an order is placed. We will refund the money to your credit card or pay pal within 3-5 days.
Exchanges
We do not offer exchanges on our products.
Admin@LindaFulmerArt.com
503-825-8748